Shipping policy

Shipping Policy

Thank you for shopping with Stadium Society. Many of our products are made to order, which means your item is produced specifically for you after your order is placed.

Processing & Production

Please allow approximately 3–7 business days for your order to be processed and produced before shipment. Production times may vary depending on the product, order volume, holidays, or other circumstances.

Processing time is separate from shipping/transit time.

Shipping & Delivery

Once your order has been produced, estimated shipping times will depend on the shipping method, destination, and carrier.

Most U.S. orders typically arrive within approximately 5–10 business days after shipment, although delivery times are estimates and are not guaranteed.

During holidays, major product launches, severe weather, or periods of high carrier volume, orders may take longer.

Tracking

When tracking information is available, you will receive a shipping confirmation with your tracking details.

Please allow time for the carrier's tracking system to update after your shipping notification is sent.

Multiple Packages

Because Stadium Society works with multiple production and fulfillment partners, items from the same order may occasionally be produced at different facilities and arrive in separate packages.

You will not be charged additional shipping because an order is divided into multiple shipments unless otherwise disclosed during checkout.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your information carefully before submitting your order. Once an order enters production or ships, we may not be able to change the delivery address.

Additional costs resulting from an incorrect or incomplete address may be the customer's responsibility.

Lost, Delayed, or Missing Packages

Once an order has been transferred to the shipping carrier, delivery may be affected by circumstances outside of Stadium Society's control.

If your tracking information shows that your package was delivered but you cannot locate it, please check around your property, with household members or neighbors, and contact the shipping carrier.

If you still cannot locate your order, contact us and we will assist you in reviewing the situation.

International Orders

If international shipping is available at checkout, customers are responsible for any applicable customs duties, import taxes, or fees charged by their country unless otherwise stated.

International delivery times may vary due to customs processing and local carriers.